Duck swimming along the tile line of a Clearwater pool
Homechevron_rightPool Troubleshooting

Pool Troubleshooting in Clearwater, FL

check_circleWe Find the Cause Before We Fix Anything
check_circleLicensed Pool Contractor CPC1460480
check_circleRepairs Over $50 Priced First
check_circleOpen Seven Days, 9 a.m. to 9 p.m.

The water won't stay clear no matter what you add. The pool is creeping over the tile, or dropping an inch a day. Something at the equipment pad is humming, squealing, or clicking off. You know something's wrong, but not what.

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Larry's motto is work smart, not hard, and troubleshooting is where it counts. He and the team look at the whole system (water, circulation, filtration, and the equipment) and find the cause before anyone replaces a part. Sometimes it's a setting or a valve left in the wrong position, and you'll hear that too.

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Call call(727) 205-0566 and describe what you're seeing. You'll reach a real person.

historyOwner-run since 1995
request_quotePrice before any work starts
handshakeNo contracts, ever
verifiedFlorida Certified Pool Contractor CPC1460480
starGoogle rating
petsDog- and cat-friendly
travel_exploreThree Places

Where a pool problem hides

A pool problem shows up in one of three places: the water, the water level, or the equipment. The catch is that it often shows up in one and starts in another, which is why guessing from the symptom goes wrong.

Tea-colored stained pool water
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The water: it won't clear, or it won't hold chlorine

Cloudy water that doesn't respond to chemicals, chlorine that disappears overnight, or a pool that turns green a few days after it's balanced. The chemistry is where it shows, but the cause is often somewhere else: a filter that isn't filtering, a pump that isn't running long enough, or something in the yard feeding the water.

  • check_circleFilter pressure and condition checked
  • check_circlePump run time and schedule checked
  • check_circleWater tested so the numbers point at the cause, not just the symptom
Scale line on pool tile showing the water level
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height

The water level: it's rising, or it's falling

A pool creeping over the tile when it hasn't rained usually has water coming in from somewhere: an auto-fill, a manual fill valve, or a hose. A pool that drops faster than the weather explains may be losing water at the equipment, through a valve, or through the shell or underground plumbing.

  • check_circleFill valves and auto-fill devices checked
  • check_circleEquipment-pad plumbing and valves checked for drips
  • check_circleLeak detection coordinated with our specialist if the loss is somewhere we can't see
Pool main drain cover close-up
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settings

The equipment: noises, leaks, and things that won't turn on

A pump that hums without spinning, screams, or loses prime. A heater that clicks and quits. A timer that runs the pump at midnight. A breaker that keeps tripping. These are the equipment calls, and the fix ranges from a reset to a new part.

  • check_circlePower, breakers, and timers checked first
  • check_circleAir leaks traced from the skimmer to the pump
  • check_circleEvery repair quoted before any work
fact_check

Before you call: a few things worth checking

  • check_circleIs the water at least up to the middle of the tile? Low water lets the pump draw air and can run it dry.
  • check_circleAre the skimmer and pump baskets clear?
  • check_circleDid anyone change a valve, the timer, or the heater setting recently, maybe for a party or the spa?
  • check_circleIs a hose or fill valve running?
  • check_circleIf the pump is running but not moving water, turn it off so it doesn't run dry.
routeThe Process

How troubleshooting works

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1. Describe it on the phone

What you see, what you hear, and when it started. Sometimes the answer is a setting or a basket, and Larry will tell you if yours is one of them.

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2. We look at the whole system

Water, pump, filter, valves, timer, and heater, not only the part that's making noise.

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3. We tell you what we found

The cause, in plain language, and what fixing it involves. If it's a setting, we'll show you.

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4. You decide

If a repair is needed, it's priced before it's done, and you say yes first.

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5. We fix it, or point you to someone who can

When the cause is something we repair, we fix it. For leak detection, we coordinate with a specialist we trust, and if the leak turns out to be in the equipment plumbing, we can repair it.

Pool with trees and a hand rail
checklistWhat's Included

What a diagnostic visit covers

What we checkWhat we're looking for
check_circleWater testChemistry that points to a filtration or circulation problem
check_circlePump and motorPriming, noise, heat, leaks, and whether it's moving enough water
check_circleFilterPressure, condition, and whether the media is worn or clogged
check_circleSkimmers and basketsBlockages and air getting into the suction side
check_circleValves and plumbing at the padDrips, stuck valves, and settings in the wrong position
check_circleTimer or automationSchedule, settings, and whether the pump actually runs when it should
check_circleHeater and salt systemError codes, flow problems, and whether each one is doing its job
check_circleFill valvesWater coming in that shouldn't be
Screened pool at dusk
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What troubleshooting doesn't include:

  • remove_circleWe don't do leak detection. If the water is going somewhere we can't see, we'll coordinate detection with a specialist we trust.
sellPricing

How troubleshooting is priced

Finding the problem costs you nothing. What you pay depends on what we find, and every repair waits for your OK. If you turn the price down, there's no charge. There are no hidden fees.

reviewsReviews

Problems we've tracked down

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★★★★★

An overflowing pool at 8 p.m.

“Larry answered my panicked call at 8pm last night and truly saved the day. He quickly helped us figure out that a manual fill valve had been accidentally left on, which was causing our pool to overflow.”

Liz, Google review, September 2025
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★★★★★

A small problem, not a major one

“He twice came to my home when I was concerned I had a major problem and showed me that I in fact had a small problem, then proceeded to tell me how to fix it myself”

Tim Rucker, Google review, March 2017
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★★★★★

Diagnosed, then taught to fix it

“Larry came out on a Sunday to help diagnose what was going on with my pool. He gave me instructions on how to get it clean by myself. He saved me a considerable amount of money!”

Clay Odell, Google review, May 2021
Grotto pool with a statue
helpFAQs

Troubleshooting questions

?My pool keeps turning green even though I add chlorine. Why?expand_more
Something is using up the chlorine faster than you add it, or the water isn't being filtered and circulated well enough. The pump's run time, the filter's condition, and what's entering the water are the first places to look. See Green Pool Clean-Up if it has already turned.
?My pool is overflowing, and it hasn't rained. What should I do?expand_more
Check for a hose, an auto-fill, or a manual fill valve left open, and shut it off if you find one. Then call. One customer's 8 p.m. overflow turned out to be a manual fill valve left on.
?My pool is losing water. Can you find the leak?expand_more
No. Leak detection isn't something we do. We'll check the equipment pad, the valves, and the plumbing we can see, and if the loss is in the shell or underground, we'll coordinate detection with a specialist we trust.
?How do I know if it's evaporation or a leak?expand_more
Try the bucket test: set a bucket of water on the pool step, mark the water level inside the bucket and on the pool, turn off any auto-fill, and leave the pump on its normal schedule for a day. If the pool drops noticeably more than the bucket does, you're losing more than just evaporation. If you see water at the equipment pad, call us; if the pad is dry, call us anyway, and we'll set up leak detection with our specialist.
?My pump hums but doesn't spin. Is it dead?expand_more
Not necessarily. Turn it off so it doesn't overheat, and call. See Pool Pump Repair for what we check.
?What if the problem is something I did?expand_more
It happens: valves left set to the spa after a party, the timer turned down to save power, a fill valve left open. We'll show you what changed so it doesn't happen again.
mailContact

Call or request a quote

Tell us about your pool, and we'll get back to you. For anything urgent, like an overflowing pool or a pump that won't prime, call instead.

  • callPhone:(727) 205-0566
  • scheduleHours:Monday through Sunday, 9 a.m. to 9 p.m.
  • location_onBased in:Clearwater, FL 33761
  • verifiedLicense:Florida Certified Pool Contractor CPC1460480, licensed and insured
dog days
edit_note Get a Free Estimate

Pool overflowing or a pump running dry? Call (727) 205-0566 instead of using the form.